Privacy Policy

At PipelineMagic ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and safeguarding of your information when you visit our website or use our customer acquisition workspace (collectively, the "Service").

This policy explains our practices; it is not a request for blanket consent. For an offer or landing page operated by one of our customers, that business is responsible for its own privacy notice and requests. Contact us if you need help identifying the responsible business.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, email address, company name, and payment information that you voluntarily give to us when you register with the Service or when you choose to participate in various activities related to the Service.

Derivative Data

Information our servers automatically collect when you access the Service, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Demo Inputs and Workspace Content

When you explicitly save a demo for signup, we store the business and offer details you enter and use an essential browser cookie to recover them in that browser for up to 24 hours. Claiming creates a saved private draft; it does not publish your page or contact leads. We also process information you submit in applications, support requests, AI prompts, and connected workspace features. Do not submit sensitive personal information or information you are not authorized to share.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor (e.g., Stripe), and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

• Create and manage your account.
• Process your transactions and manage your billing.
• Provide, operate, and maintain our Service.
• Improve, personalize, and expand our Service.
• Understand and analyze how you use our Service.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes.
• Send you emails regarding your account or order.
• Find and prevent fraud.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

When you use AI features, relevant prompts, selected workspace context, and submitted content are processed by the AI service providers used for that feature to generate a response. Connected features may also send data to the providers you authorize. A scripted demo is different from a live AI request. Review what you submit and which connections you enable.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.